What We Collect and Why We Collect It
When you create an account, we collect your name, email address, mobile number, and the e-wallet identifier you register — whether that is a DANA account number, an OVO phone number, or a GoPay-linked number. This data is used strictly to process your transactions, verify your
-
1
identity, and keep your account secure. We do not sell your personal data to third parties. We may share data with payment processors only to the extent needed to complete a DANA, OVO, or GoPay transfer. Technical data — such as your IP address, device type,
-
2
and session timestamps — is logged automatically to detect unusual account activity. Retention periods vary by data type: transaction records are kept as long as required under applicable law, while session logs are cleared on a rolling basis. Access to your data is restricted to authorised
-
3
staff only. Where local law requires additional disclosures or limits our data practices, those local rules take priority. Availability of this platform and these data practices depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.